Changing my password

You can change your password by logging into Member Services or Webmail.

Password Requirements

  • Must be between 8-12 characters long.
  • Should be Alpha-numeric.
  • Must contain one number and a special character.
  • You may use letters, numbers and special characters. @#%^*~-=_+[]\{}:,./?
    • Do not use :
          Left parenthesis "("
          Right parenthesis  ")"
          Period "."
          Ampersand "&"
          Exclamation point "!"

Member Services

  • Login to  Self-care by entering your Username and Password.
  • Click Submit.
  • Find the e-mail account.
  • Click Change Password.
  • Enter a Password.
  • Confirm the Password.
  • Click Submit.


  • Login to webmail by entering your Username and Password, Click Login.
  • Click on Options, Password.
  • Enter the old password.
  • Enter the new password and confirm it.
  • Enter a question and answer.
  • Click Save.

If you do not remember your username or password, please call Technical Support.